Senior Source Consulting Group
Sales & Marketing Solutions to Close Performance Gaps
Pamela Steitz, MSW, MBA
President, PLS Market Analysis
To better serve our senior living clients, Senior Source Consulting Group partners with top level industry professionals, such as Pam Steitz and her team, to deliver Market Feasibility Studies, Pricing Studies, Demand Analyses and more.
Pam brings over 30 years of senior living and healthcare expertise in strategic planning, market feasibility, operations and finance. She is recognized nationally as a leader in senior housing market assessment and provides creative solutions to organizations that seek to build, expand, reposition and rightsize their retirement communities. From identifying regions in the country for new growth opportunities to assessing a local communities’ readiness for a senior wellness center to leading focus groups of prospective senior residents,
Pam is results-driven. She holds a Master of Business Administration and a Master of Social Work degree, a combination that fosters creative quantitative and qualitative solutions.
Senior Source Consulting Group believes in the power of data-driven decisions. When senior living providers mobilize resources based on insight and information, their chances of success increase dramatically. We are proud to partner with PLS Marketing Analysis to help support our clients and their data collection needs. When Pam's research is combined with SSCG's in-person mystery shop research, clients have a 360 degree view into a market to be able to make extremely informed decsions,
Libby Lauer, MS, Co-Founder & COO
Senior Source Consulting Group (SSCG)
With more than 25 years of marketing and sales experience in the field of senior living, Libby has devised innovative and practical solutions to overcome occupancy and performance challenges facing senior living communities in the Southeast and Mid-Atlantic regions of the U.S. With a track record of success ranging from CCRCs to free-standing Assisted Living Communities and Memory Care, in both for-profit and not-for-profit arenas, Libby has consistently delivered results in the following areas: Marketing Management, Marketing Research, Sales & Sales Management, effective CRM Utilization, Community Relations & Business Development, Event Planning, and Overall Development of Creative and Strategic Marketing Initiatives.
Amy McKinley, Co-Founder & CEO
Senior Source Consulting Group (SSCG)
Amy has been a driver of top-level performance in the senior living industry for more than 31 years and has worked for some of the industry’s most prominent and respected providers. She is a talented sales leader, sales trainer and a highly effective coach. Over the years, Amy has worked with more than 200 teams and hundreds of individuals to leverage their strengths to produce better results and enhance their personal growth. Amy is able to quickly assess a situation, make sound decisions and recommendations and take action to drive improved performance. She is an effective liaison and team-builder and has a unique ability to build productive and lasting partnerships across all sales and operational departments. Amy is a strong mentor for her teams and has, over the years, been able to identify and foster leadership qualities in others. She is insightful and passionate about building programs to drive customer interest and engagement.
Laura Cassidy, MA
CEO Cassidy Consulting, LLC
When senior living teams understand each other, their motivators and personality styles, teams can come together in a cohesive manner; this is the key to delivering a better prospect experience. That's why Senior Source Consulting Group has partnered with Laura Cassidy and her team.
For over 25 years, Laura has been working with leaders and teams in organizations to help increase their effectiveness. Her strength is working with senior leaders to design high impact off-site meetings and conferences that build strong team relationships through strategic team-building events. Laura is a warm and engaging workshop leader and team facilitator. Competencies include Team-Building Seminars, Retreats & Conferences; Leadership Development & Coaching; New Leader Assimilation; Human Resources & Organizational Development, and Communications Training.Laura holds a Master of Arts degree in Human Resources Development and a Bachelor of Science degree in Business Administration. She is certified as a Senior Professional Human Resources (SPHR) professional and is certified to administer the Myers-Briggs Type Indicator (MBTI) and other leadership development and 360-degree feedback tools.
Senior Source Consulting Group believes in the power of leadership development. When leaders feel supported, particularly during their first 90 days, their chances of success increase dramatically. We are proud to partner with Cassidy Consulting to help support and grow exceptional senior living leaders.
An Amazing Group of Consultants & Mystery Shoppers
Senior Source Consulting Group (SSCG)
If you have questions, let us help you find the answers.
In order to keep the "Mystery" in our Mystery Shopping, we can't reveal the identities of the immensely talented, experienced, and knowledgeable professionals we have on our team. But rest assured, Senior Source Consulting Group consultants are the best in the business. Consultants live all over the United States and bring a wealth of senior living expertise to each project. From Sales Leaders, Executive Directors, Event Planners, Life Plan Specialists, and Regional and VP level backgrounds, our consultants provide actionable ways for teams to beat their competition. Plus our consultants have real adult child influencer experiences, so we feel what real prospects feel. Our consultants not only know what good looks like AND feels like, our team will absolutely help your teams outshine the competitors in each market you serve.
Click below to tune in to our series, "Mystery Shoppers Tell All."